Shipping Policy

International Shipping 

International Shipping Fee is calculated based on the weight of the package. 

Delivery Date is 10 to 15 business days. 

For standard shipping, orders will be delivered by the national postal service of the destination country. You might be required to sign on the package to receive the item, so please choose an address where someone is available during business hours. 

Taxes and Duties 

All orders are shipped as Duties Delivered Unpaid (DDU). As the customer, you are liable for all import duties, customs, and taxes levied. Payment of these is required to release your order from customs on arrival. 

Customs, Duties & Taxes 

All applicable customs and import duties, fees, and taxes are the responsibility of the customer. We ship your package DDU (delivery and duties unpaid), and we do not collect the VAT, duties, and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you for your package to clear customs. Some countries may require additional fees to be paid to Collect on Delivery. These fees are paid to the local carrier and are not collected by Montana West. 

Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny the release of your package, and in rare cases, they may also delay delivery. 

Returns initiated due to the wrong shipping address, delivery failure, or refusal to pay duties and taxes will be subject to a restocking fee of 20% of the item price, which will be deducted from the refund amount. *ALL EXPRESS SHIPPING COSTS will not be refunded.